Sharing Expertise, Driving Change

Through our Spotlight Sessions, we create opportunities for peer learning and sharing practical approaches to tackling fake reviews and building consumer trust.

Bringing together members and experts from industry, academia and beyond, these sessions provide a forum to exchange insights, explore case studies, and share approaches best practice to raise standards across the online reviews ecosystem.

Explore Our Previous Sessions

Bobby O’Neill, Tripadvisor

Preventing incentivised review abuse

The challenges posed by incentivised reviews and how Tripadvisor is tackling them.

Melissa Morgia, IFPI

Tackling fraud in the streaming industry

Lessons learned from the synergies between streaming fraud and review fraud

Sophie Murphy Byrne, Trustpilot

Regulatory developments across the EU

Policy and regulatory developments shaping online reviews

Dana Aonofriesi, Advisor

When the reader is an agent

How AI is transforming the online reviews landscape today and into the future

Jimmy Steinauer, G2

Protecting a trusted review ecosystem

G2’s approach to maintaining online review authenticity

Interested in sharing your insights with our members?