Members

Coalition for Trusted Reviews Members

Our members all host user-generated reviews or ratings on their services or offerings. They are at the forefront of detecting fake reviews on their services, and are keen to work collaboratively to tackle the issue holistically.

Amazon logo - black lettering of the word 'Amazon' with an orange arrow underneath in the shape of a smile.
Booking.com logo, a type logo using a blue font/typeface.
Expedia group logo, a blue typeface logo to the right and stacked on two lines with a large blue 'e' icon sitting to the left. The typeface is all in lowercase.
Tripadvisor logo, a type logo with an icon. The lettering is black and in title case. To the right of the lettering is a simple owl face with large circular eyes.
Tripadvisor logo, a type logo with an icon. The lettering is black and in title case. To the right of the lettering is a green star.

Meet our Executive Committee

  • Becky Foley

    VP, Trust & Safety at Tripadvisor Group

    Becky leads Tripadvisor Group’s global Trust & Safety practice, overseeing key areas including user-generated policy and enforcement, fraud prevention infrastructure, and global traveller safety protocols.

    With over a decade at Tripadvisor Group, Becky brings deep expertise in consumer behaviour, digital trust and building safer online communities. She was instrumental in launching the first global Review Transparency Report and played a key role in the formation of the Coalition for Trusted Reviews in 2023.

  • Nicole Smith

    External Relations Manager at Amazon

    At Amazon, Nicole leads initiatives that help consumers navigate the digital world safely and strengthen trust across Amazon’s platform and the wider digital marketplace.

    With over a decade of experience, Nicole brings expertise in tackling fraudulent activity, supporting consumer awareness, and working with regulators, consumer organisations and industry stakeholders to promote transparency, accountability and consumer confidence.

    Nicole plays a key role in guiding the Coalition’s strategic direction, and organising our annual conference.

  • Alan O'Regan

    Operations Manager, Fraud at Security at Booking.com

    Alan leads Fraudulent and Integrity Analytics and Operations at Booking.com, where he oversees teams focused on supplier fraud, including the identification and prevention of fraudulent reviews.

    With over seven years in Booking.com’s fraud team, Alan brings deep operational and analytical expertise to the Coalition’s work on trust and safety.

    As a founding member of the Coalition, Alan contributes his insights through the Executive Committee and Bad Actors Working Group, helping to strengthen cross-sector efforts to detect and prevent review fraud.

  • Domonique Rai-Varming

    VP of Trust & Legal at Trustpilot

    Domonique leads Trustpilot’s global legal and trust agendas. With 15 years’ experience as a lawyer and Trust & Safety expert, she brings deep expertise in platform trust, digital regulation, legal leadership and compliance.

    As a member of the Coalition’s Executive Committee and Legal Working Group, Domonique provides valuable insight to support the Coalition’s mission to safeguard trusted online reviews and uphold high standards of review integrity.

  • Charlie Reith

    Government Affairs Director for Northern Europe at Expedia Group

    Charlie leads government affairs in Northern Europe at Expedia Group, where he monitors policy and regulatory developments affecting the business and its partners, and promotes policies that support travel and tourism globally.

    As a key member of the Coalition’s Advocacy Working Group, Charlie helps develop the Coalition’s strategy for engaging with regulators and governments around the world. He also led the Coalition’s principal submission to the UK CMA’s 2025 fake reviews guidance process.

Orange outline quotation mark

What our members have to say:

Orange outline quotation mark

  • Amazon

    “Product reviews are a key reason that customers love shopping in our stores. A tremendous amount of trust is placed on the insights from these reviews that reflect the customer’s actual experience” said Rebecca Mond, Head of External Relations, Customer Trust and Abuse Prevention at Amazon. “We are committed to protecting this trust and safeguarding the integrity of reviews in our store. And we are equally excited to engage in cross-industry collaboration, such as this coalition, to maintain trust and safety throughout the reviews space.”


  • Booking.com

    “With more than 358 million verified reviews from real guests on our platform, we are actively invested in ensuring the ongoing credibility of our program, both for travelers and our partners,” said Pascal Mafait , Senior Director Fraud and Trust & Safety at Booking.com. “From machine learning fraud detection models to custom-made tooling for our teams of experienced moderators, we are continuously enhancing our efforts, including through collaborating with this coalition of like minded platforms. Together we can explore best practices and learn from each other, thereby increasing awareness across the industry to the benefit of an even wider array of consumers and businesses.”


  • Expedia Group

    “Authentic reviews are crucial for travelers when booking accommodations, destinations, and experiences, said CJ Allen, Vice President, Marketplace Experience & Trust, Expedia Group. We use technology not only to detect fraudulent postings but also to implement a human touch, further validating the honesty and transparency of reviews. Expedia Group takes pride in participating in this coalition to combat these fake actors, who pose a direct threat to our industry's most valuable asset: trust.”


  • Tripadvisor

    “The trust that consumers and partners have in our platforms and businesses is a top priority for the members of this coalition, all of whom agreed to join together to fight fake review content on the Internet. To further maintain the credibility and authenticity of reviews on our platforms, we aim to make it increasingly difficult for fraudulent actors who try to deceive our customers to operate online,” said Becky Foley, Vice President, Trust & Safety, Tripadvisor, Inc. “Combating these operators, particularly those attempting to sell fake reviews to companies looking to improve their online reputations, will be an immediate area of focus. These actors often operate outside of jurisdictions with a legal framework to shut down fraudulent activity, making robust cooperation even more important.”

  • Trustpilot

    “Trust in reviews is more important now than ever before - consumers need to be confident the reviews they read are genuine, and businesses need to know the reviews being written about them are authentic and based on real experiences,” said Anoop Joshi, Chief Trust Officer at Trustpilot. “We’re constantly searching for different and innovative ways to tackle fake reviews, and the Coalition for Trusted Reviews will undoubtedly boost the fight against deception through greater sharing of information across the reviews industry and collaboration. By standing together we can make a difference by combating those who seek to undermine trust online and ensure the benefits of reviews are felt by all.”

  • HolidayCheck

    “Authentic reviews are at the heart of HolidayCheck - they empower travellers to make informed decisions based on real experiences. With more than 12 million reviews and 15 million customer photos, HolidayCheck is a leading hotel review platform in the German-speaking travel market. 

    For many years, we have actively driven high standards of review integrity - not only within the travel sector but beyond - ensuring that reviews are authentic, trustworthy and transparent, while at the same time safeguarding freedom of expression online. This commitment helps customers book their holidays with confidence and protects trust in digital review ecosystems.” - said David Mertin, Vice President Traffic at HolidayCheck.

    “As a member of the Coalition for Trusted Reviews, we are proud to contribute our expertise and collaborate across borders and industries to further strengthen trust in online reviews.”